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Application Support And Maintenance

Application Support And Maintenance

  • Siebel CRM ( EIM, Configuration, Integration)

  • Sales force CRM

  • Oracle Apex ( Upgradation, Development)

  • Oracle SQL/PLSQL (Support, Development, Enhancement)

  • Oracle ODI and OBIEE (Data warehouse and Reporting)

  • 24 x 7 Application support and maintenance

In today’s competitive environment, failure to execute an application or an unexpected downtime can result in losing your customer’s trust. With implementation budgets shrinking and application environments getting more complex, it is essential to have an application support & maintenance partner.

Information Technology is rightly the driving force behind today’s world. Almost anything and everything runs on software applications these days. This naturally puts tremendous amounts of pressure on the process of software maintenance and support infrastructure and the resources. There could be technical glitch and then there could be managerial issues that need to be overcome in order to effectively maintain and support complex software applications.

Our Application Maintenance Services include

Application Support

Our Application Support services focuses on two areas: break-fix support and application enhancements. This includes production and functional support for custom applications and package implementations. Examples include reporting requirements, second-level support, patches, upgrades, security and functional enhancements.

Performance Management

For any system, performance is measured through reliability, speed and availability of applications. Our Performance Management services include service-level-based monitoring, performance tuning and optimization for Web, application and database server environments. This results in systems that meet both your technical and business performance goals.